Privacy Policy

For Nature's Roots Farm - https://naturesrootsfarm.com

This Privacy Policy has been established to assist you in better understanding how we collect, use and store your personal information. This policy applies to existing customers and general visitors on our website. By using any of our website services, you are agreeing to the terms of this Privacy Policy and, as applicable, the Nature’s Roots Farm Terms of Service. We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website after these changes are posted, you agree to the revised policy.

What information do we collect from customers and why?

For new customers registering on the site we collect first name, last name and email address.  When you finalize your first order, we also collect billing address, payment details and phone number. We will also use the data you provide to send you a series of onboarding emails as well as occasional emails about product updates.

When do we share customer’s information with third parties?

We do not share your information with third parties.  Only if you register to receive our newsletter will you be agreeing for your email address to be utilized by MailChimp for that reason only. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

When you use and access our website, the system may place a number of cookie files in your web browser. The cookies are used by our service provider for the following purposes: to provide analytics, to store your preferences, and to enable advertisement delivery including behavioral advertising. We use Google Analytics and Cookies to improve our service, the user experience, and for analyzing how our website is used. Google analytics will collect your IP address to track your approximate location. Other information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, and language. This information is used to provide an overview of how people are accessing and using our website.

Are my payments secure?

Nature’s Roots Farm does not personally handle or store your credit card information. Your credit card is securely stored with Stripe.com. Please see Stripes privacy policy for more information. https://stripe.com/us/privacy.

Do not track

Please note that our service provider does not alter our website’s data collection and use practices when they see a Do Not Track signal from your browser.

Data retention

 Your data will be stored indefinitely until you request us to delete your data.

Who do I contact about my data?

If you have any questions about how we collect, handle, or share your data, you can contact our Data Protection Officer: Angela Bowen (support@naturesrootsfarm.com).

How can I delete my data?

At any time you can contact us to request all of your personal information we have saved be deleted. To contact us please send an email to support@naturesrootsfarm.com or call us at 919-603-5493.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.