How It Works

1 Create your account

The first step is to create your free account. Here you will choose the pickup location closest to you. This is where we will meet you with your order.

2 Place your order

Browse through our ever growing selection of pasture-raise products. Add the products you like to your order. There is no minimum order!

3 Pick up your order

Pick up your order on your scheduled pickup date and time. Payment can be made via credit card online or by cash/check at pickup. Don't forget your cooler!


How We Get Our Farm Fresh Products to You... It's easy!


✓ Convenient pick-up locations

Choose from one of our several pick-up locations or pick up your order directly at the farm.

✓ Easy pick-up procedure

  1. At the pick-up location the delivery person will provide you with a printed invoice and all items in your order
  2. Double check that you have received everything from your order
  3. Provide cash/check payment or if you have already paid via credit card, you are good to go and can head home with fresh and healthy food in your cooler


That's it!

✓ Low handling and delivery fees

The handling fee is $3 per order, regardless of location or amount. The delivery fee is based on the weight of the order and the distance traveled and varies between $0.30/lb and $0.40/lb. Remember that there are no fees at all if you pick-up your order at the farm!

✓ Great referral program

Refer a friend and get $10 off your next order. We will give a $10 product credit per referral once that person has placed their first order. We depend on current patrons to bring others on board and appreciate all referrals.

✓ Weekly updates and specials

Don't miss anything by joining our newsletter. It is our primary method of communicating updates. You should find it most helpful in ordering. It will keep you up to date on product availability, specials and farm improvements.

Nature's Roots Farm Terms and Conditions


ORDER DEADLINES

The order deadline is 2 days prior to the Thursday pick-up (which is Tuesday at midnight). Until then, you can edit your order simply by adding products to your cart.
Our deadlines are firm. Please be sure your order is in on time! You will be unable to place an order for your location after the deadline.

SHORT STOCK

Seasonal fluctuations occur and we will let you know anytime we happen to run out of stock for an item that you have ordered. We will offer you optional substitutions that you can accept or decline. We appreciate your understanding in the fact that this is a family farm and not a grocery store so we cannot guarantee to have everything in stock all the time. Consider other cuts during periods where we have certain items out of stock so that we can ensure all cuts from the animal are utilized which allows us to respect the animal to the max.

ESTIMATED TOTALS

The total that you see when you initially place your order is only an estimate. Once we pack and weigh your items, you will receive a confirmation with your final total.

CONTACT INFORMATION UPDATES

Please be sure to update your contact information (i.e. address, phone number and email address) in your profile so that we can stay in contact with you and reach out to you with any order questions.

OPEN DOOR POLICY

Nature's Roots Farm has an open door policy and welcomes all of our wonderful patrons to visit the farm and deepen their relationship with where their food really comes from. Please call us or email us to setup a day/time to come for a tour. The best times for a tour are Friday or Saturday afternoons.

ORDERS NOT PICKED UP

If you are unable to pickup your order and do not provide at least 48 hours notice from the delivery date, there will be a 10% fee assessed to your order (minimum $10).  This covers the cost of having to return the items to the farm, restock them and pack them up again for your next order. Also, if you do not pickup your order more than 3 times without notice, we will not be able to fulfill orders for you going forward.